How the global tech outage is affecting Waterloo Region, Guelph and Brant

Friday’s global technology outage is being blamed on a failed Microsoft update from a key cybersecurity provider.

Crowdstrike has confirmed that it wasn’t a cyberattack and they are working on a fix.

In the meantime, the issue has had a ripple effect all around the world from airlines to banks, media outlets to Fortune 500 companies.

• Latest on global IT outage: Airlines, businesses hit by technology disruption
• Here's the latest on Canadian impacts of the global IT outage
• Travellers stranded at Toronto Pearson, Billy Bishop airports due to Microsoft outage
• What is CrowdStrike, the company linked to the global outage?

Here’s what we know about the local impact.

Hospitals

Grand River Hospital and St. Mary’s General Hospital: Critical services still operating, may be some delays.

Cambridge Memorial Hospital: Minimal impact. No changes to patient care.

Guelph General Hospital: Minimal impact. Patient care not affected.

Brantford General Hospital and Willett Urgent Care Centre (in Paris): Staff working to restore IT systems. Minimal delays.

Schools

University of Guelph: Not affected. No disruption to classes or services.

Airports

Region of Waterloo International Airport: No issues.

Pearson International Airport: U.S. airlines (America, United and Delta) reporting issues.

Porter Airlines: All flights cancelled until 3 p.m.

Services

Alectra Ultilies: Systems have been impacted, however their contact centre, online portal, outage map and online forms are operating normally.

Enova Power Corp.: Delays are possible when calling the customer care department.