A vigil was held at the University of Waterloo on Friday to remember students who have taken their own lives while attending the school.
One of those students, 19-year-old CHASE GRAHAM, died on March 20.
His parents are upset with the way university officials handled their son's death.
While both of his parents are thankful for the vigil, they are not impressed with how officials at the university reached out to them when their son died.
Chase's father told CTV News that it was police who notified him about his son's death.
He was then contacted by the university via email.
Chase's father says that first point of contact by campus officials is deplorable.
The university's Director of Campus Wellness, Walter Mittelstaedt, says there is a protocol the school follows in the event of a student’s death.
“That protocol involves being in contact and offering support to families after police have made their notification.”
Mittelstaedt says the university will look at that protocol too see whether it was a proper fit for this situation.
The organizer of Friday’s vigil says there isn’t enough mental health support on campus.
UW student Nikki St. Clair started a petition after Graham's death, urging the university to change its approach to mental health.
“This is an issue that impacts all of us even if we didn't know the two students personally. So I think it's just important for the community,” St. Clair said.
UW President Feridun Hamdullahpurlistened to concerns and formed an advisory committee.
University of Waterloo officials have released statistics on student suicides.
They say in the past five years, ten students have taken their own lives.
With reporting by Nicole Lampa.
