Three facing charges in Conestoga Mall robbery, one suspect fled in stolen vehicle
Waterloo regional police say they’ve arrested three people and one person was taken to hospital following an armed robbery at Conestoga Mall in Waterloo.
According to police, they were called to a jewelry store at around 4 p.m. Thursday after receiving several reports of an armed robbery in the mall.
Witnesses told CTV News that they saw the incident happen at Raffi Jewellers. A viewer also shared a video which appears to show at least two people wearing all black walking around and grabbing items from the glass cases.
Still from a cellphone video of an alleged robbery at Waterloo's Conestoga Mall. (Feb. 2, 2023)
"Officers quickly arrived in the area of Conestoga Mall and made three arrests," said Const. Brad Hickey with the Waterloo Regional Police Service (WRPS). "Officers went inside the mall and they did evacuate the mall. The reason for that is we want to ensure the safety of all individuals inside the mall and we also want to ensure there is no outstanding suspects in the mall."
Initially there were reports of gunshots inside the mall but, according to a media release by WRPS, there was no evidence of shots fired. Police believe that it was the sound of breaking glass.
MALL ROBBERY AND ARRESTS
Police said four male suspects entered the store with hammers and batons and allegedly smashed display cases and stole merchandise.
As the suspects fled the store, one was arrested by a security guard while the other three ran away.
Once officers arrived on scene, they took over the arrest made by the security guard.
The guard suffered physical injuries during the incident and was transported to a local hospital with non-life-threatening injuries.
Police said the two other suspects ran across King Street North to an industrial area, where they were later arrested by officers.
SEARCH FOR A SUSPECT
A fourth suspect allegedly entered a vehicle in the mall parking lot which police said was occupied by a family. The driver of the vehicle and their young child were able to exit the vehicle before the male suspect stole it and fled the area.
That vehicle, described as a grey Honda HRV, was last seen travelling south on King Street North in Waterloo.
Police said the suspect still at large as of Friday morning, and is desrcibed as a Black man in his late 20s to early 30s, around 5'10" and roughly 230 pounds. He is described as having long curly hair tied back in a bun, and a short beard.
A Waterloo regional police officer investigates an armed robbery at Conestoga Mall in Waterloo, Ont. on Feb. 2, 2023. (CTV Kitchener)
INVESTIGATION AND CHARGES
Police said the three suspects, ages 20, 21, and 24, and all from the Greater Toronto Area, were arrested and charged with the following:
- Robbery with a weapon
- Disguise with intent
- Possession of stolen property over $5,000
All three men are being held for a bail hearing.
"Our detectives and patrol officers are canvassing for witnesses [and] video footage," said Const. Hickey on Thursday night. "We encourage anyone who has information, dash cam footage or cellphone footage to please contact police or Crime Stoppers."
Conestoga Mall closed its doors after the robbery and posted a message to social media that it would remain closed until further notice. The mall reopened Friday and representatives said they continue to work closely with police.
PREVIOUS ROBBERIES
The Raffi Jewelers store in Conestoga Mall was also targeted by thieves in January 2022. Waterloo regional police eventually arrested two men from the GTA and recovered $300,000 worth of jewelry.
Other robberies were also reported in April 2022 and May 2022, though no details about what store or merchandise were taken were released by police.
-- With reporting by Krista Sharpe and Jeff Pickel
CTVNews.ca Top Stories
W5 Investigates | How did a healthy teen die at a minor hockey camp?
The parents of young Ontario hockey player Ben Teague have been searching for answers since he died while at a team retreat in 2019. The mystery about what happened and the code of silence in hockey culture is explored in CTV W5's 'What Happened to Ben,' on CTVNews.ca and W5's official YouTube channel.

Trump's call for protests gets muted reaction by supporters
Former U.S. President Donald Trump's calls for protests ahead of his anticipated indictment in New York have generated mostly muted reactions from supporters, with even some of his most ardent loyalists dismissing the idea as a waste of time or a law enforcement trap.
House to debate Conservative interference motion calling Telford and others to testify as part of new study
In an effort to keep the foreign interference story at the forefront, and to do an apparent endrun around the Liberal filibuster blocking one study from going ahead, Conservative Leader Pierre Poilievre is forcing MPs to debate and then vote on a motion instructing an opposition-dominated House committee to strike its own review.
6 missing after Old Montreal fire 'probably still in the rubble': Police
Officials are still looking for victims after a fire ripped through a building in Old Montreal last week, killing at least one person. At a press conference Monday morning, spokespersons for the Montreal police and Montreal fire department said six people are still missing. They come from various locations in Quebec, Ontario and the U.S.
opinion | Biden's Canada visit is long overdue and so are the issues facing the North American neighbours: expert
Questions abound as to why U.S. President Biden is only now making the visit to Canada, more than two years into his presidency.
Woman suing Tim Hortons for $500K after hot tea spill left her 'disfigured'
An Ontario woman has launched a lawsuit seeking $500,000 from Tim Hortons after she suffered major burns from an alleged ‘superheated’ tea. The company has denied all allegations and said she was ‘the author of her own misfortune.'
China's Xi meeting Putin in boost for isolated Russia leader
Chinese leader Xi Jinping is due to meet with Vladimir Putin in a political boost for the isolated Russian president after the International Criminal Court charged him with war crimes in Ukraine.
Air passenger complaints triple in one year to pass 42,000 as backlog grows
The number of air passenger complaints to Canada's transport regulator is soaring, more than tripling to 42,000 over the past year.
Trails of human bacteria from sneezing and coughing preserved on Mount Everest: study
Even at one of the tallest natural peaks on Earth, humans have left their mark in a trail of bacteria as researchers have found germs from coughing and sneezing that have been potentially preserved for centuries on Mount Everest.