Residents say their streets have been neglected since the regional ice event on Feb. 6.

People living on Copper Leaf Street in Kitchener claim it hasn’t been salted in nearly two weeks. One resident says her complaints to the City of Kitchener have been to no avail.

“We’re told within 24 hours to clear our sidewalks, and so why can't the city do this within 24 hours?” said Ruth Neff, who lives on the street that's listed as a priority three road for snow removal . “I know there's lot of streets but still, it's not fair.”

A blanket of snow currently lies on top of the street, but residents say you can still feel the ruts, which create hazardous driving and walking conditions.

"I've sort of done some slight body damage on the car from it," said resident Jordan Howard.

Neff adds that city workers told her on Saturday they’ll “get there when we can”.

While no one was available to speak from the City of Waterloo, The City of Kitchener told CTV Kitchener all municipalities are facing the same challenge.