Kitchener restaurant says it’s owed $11,000 from Uber Eats
A Kitchener restaurant says it will no longer be offering delivery through Uber Eats because the company owes them $11,000 in payments dating back to Jan. 10.
“Our portion was not deposited, so we contacted them [asking] what’s going on,” Ali Elina, the owner and operator of 1001 Nights Shawarma, told CTV News.
Elina said when an online order is made the entire payment goes straight to Uber Eats and it’s up to the delivery company to pay the restaurant its portion of the profits.
But when he contacted Uber Eats, Elina was told the money was sent to a separate account that didn’t belong to his restaurant.
“This is not our account. It might be hacked or something,” he said. “They did not take any action.”
In a statement to CTV News, a spokesperson with Uber Eats Canada said: “We are working with the merchant to investigate and rectify the situation.”
1001 Nights Shawarma said it was contact by Uber Eats on Thursday and the issue is being worked on.
Elina added that Uber Eats assured him all upcoming payments will be transferred to his original bank account, but they didn’t confirm if he’ll be reimbursed for the $11,000 in missed payments.
“This is a big impact on our business,” he said. “Especially when we pay wages for the workers, we have to pay rent, we have the cost of the food. We are just hardly surviving.”
The owner and operator of another Kitchener restaurant says he refuses to use third party delivery services like Uber Eats due to the high fees. Even if it did cost less, he would prefer to keep his money in house to avoid a similar situation.
“I’m happy to keep my sales directly through my business and not have to rely on third parties to remit funds after the fact,” said Angus Sheach at DeliWorks.
Elina, meanwhile, said no matter what happens, he doesn’t plan on offer Uber Eats delivery at 1001 Night Shawarma again.
The owner is asking customers to choose other delivery apps like SkipTheDishes or DoorDash.
CTVNews.ca Top Stories
Upgrading Safe Third Country Agreement about reassuring Canadians: PM Trudeau
Prime Minister Justin Trudeau says he feels it is his role to see the Safe Third Country Agreement upgraded, in order to make sure Canadians can continue to have confidence in Canada's immigration system.
Han Dong resigns from Liberal caucus amid foreign interference allegations
Han Dong has announced he will be sitting as an independent MP after being the subject of foreign interference allegations.
Budget 2023 to detail crackdown on 'junk fees' for consumers: federal source
A federal source says the coming budget will detail how the Liberals plan to go after hidden or unexpected consumer fees, following the United States announcing its own crackdown on these charges.
Canada broke a population growth record in 2022: StatCan
Canada's population grew by more than one million over the course of one calendar year, breaking previous records, a new Statistics Canada report says.
Launch debut of 3D-printed rocket ends in failure, no orbit
A rocket made almost entirely of 3D-printed parts made its launch debut Wednesday night, lifting off amid fanfare but failing three minutes into flight -- far short of orbit. There was nothing aboard Relativity Space's test flight except for the company's first metal 3D print made six years ago.
Police find 2 more bodies at site of Old Montreal fire; first victim identified
The death toll from last week's massive fire in Old Montreal has risen to four, Montreal police confirmed. Julien Levesque, a police spokesperson, said Wednesday evening that two more bodies were retrieved from the historic building that went up in flames last Thursday.
Former prime minister Stephen Harper says Canada needs a 'Conservative renaissance'
Canada needs a 'Conservative renaissance,' former prime minister Stephen Harper said Wednesday, but he cautioned that Pierre Poilievre should wait until an election before telling Canadians how he might run the country.
5 things to know for Thursday, March 23, 2023
Joe Biden is coming to visit Canada this week for the first time as U.S. President, Canada’s population grew by a record amount in 2022 and Ukrainians overseas have until mid-July to apply for a free temporary visa to Canada. Here's what you need to know to start your day.
Gwyneth Paltrow ski collision trial set for family testimony
Two daughters of a retired optometrist suing Gwyneth Paltrow are expected to testify on Thursday about the lasting effects of their father and Paltrow's 2016 ski collision as the trial takes on an increasingly personal note on the third day of proceedings.
London
-
Fog advisories in effect for the London region
Fog advisories blanket much of the region this morning, covering London-Middlesex, Huron-Perth, Oxford-Brant and Grey-Bruce. Environment Canada reports dense fog with reduced visibility in some areas — travel could be hazardous.
-
'They can do anything': Richmond Row business owner says she’s not surprised after random act of violence near her restaurant
It is what many people consider a safe space, secure in the confines of their own vehicle, but a stabbing on Richmond Row may have changed that for many. It happened around 2:30 p.m. Tuesday afternoon as a driver in a southbound car was waiting for a train to cross Richmond Street, just south of Piccadilly Street.
-
Building height bogs down proposed development in Hyde Park: it’s too short
Despite the building boom in Hyde Park, one high profile development remains a bust with city staff. The planning department is once again recommending refusal of a rezoning application by York Developments.
Windsor
-
Spring showers in Windsor-Essex on Thursday
Periods of rain or drizzle are expected in Windsor-Essex on Thursday. There is also the risk of thunderstorms this morning with the temperature climbing to 10 C.
-
Car strikes home in LaSalle, driver in serious condition
A LaSalle man is in serious condition and facing an impaired driving charge after a car collided with an attached garage of a home, according to police.
-
Missing 32-year-old Windsor woman sought by police
Windsor police are asking for help finding a missing 32-year-old woman.
Barrie
-
Police to update the investigation into the Elnaz Hajtamiri assault case
York Regional Police will hold a news conference Thursday morning when it's expected they will announce two more suspects wanted in the alleged attack of missing Ontario woman Elnaz Hajtamiri.
-
New developments on the agenda at Barrie city hall
With the budget now passed, city councillors are focusing in the coming months on bringing new developments to the city.
-
Barrie residents urged to secure vehicles with truck thieves back in action
Police in Barrie say Ram pickup truck thieves are active in the community again after two were reported stolen overnight on Wednesday.
Northern Ontario
-
Hwy. 17 fully reopen between Wawa, White River
Highway 17 has fully reopened following a collision between Wawa and White River, Ontario Provincial Police said Wednesday evening.
-
Family sues OPP, others, for more than $2M after woman dies in Sudbury, Ont., jail
The family of a woman who died by suicide in November 2020 while incarcerated at the Sudbury Jail is suing police and other officials for more than $2 million.
-
Woman blows 4x legal alcohol limit after crashing into car in school parking lot
A Tottenham woman faces impaired driving charges for allegedly blowing four times over the legal limit after crashing into a vehicle in a school parking lot.
Ottawa
-
NEW THIS MORNING
NEW THIS MORNING | Here's what you need to know about day one of President Biden's visit to Ottawa
Ottawa police and the city of Ottawa have warned residents and visitors will see an increased police presence across the downtown core on Thursday and Friday, and there will be "significant traffic and transit disruptions" during the visit.
-
Sutcliffe not ruling out public funding for new Senators arena
As the sale of the Ottawa Senators heats up, the city's mayor isn't ruling out public funding for a new downtown arena for the team.
-
Pedestrian struck and killed by a vehicle in Chelsea, Que.
Emergency crews responded to the collision involving a pedestrian on Highway 105 near the Chem. Ditchfield intersection in Chelsea at approximately 5:15 p.m. Wednesday.
Toronto
-
Ontario will table its 2023 budget Thursday. Here’s what you need to know
This is what you need to know about the 2023 Ontario budget being tabled Thursday.
-
Ontario 4-year-old diagnosed with brain tumour after doctors believed it was a virus
An Ontario mother and father say their four-year-old was recently diagnosed with a brain tumour after doctors believed his symptoms were a flu-like virus for months.
-
Police to update the investigation into the Elnaz Hajtamiri assault case
York Regional Police will hold a news conference Thursday morning when it's expected they will announce two more suspects wanted in the alleged attack of missing Ontario woman Elnaz Hajtamiri.
Montreal
-
Police find 2 more bodies at site of Old Montreal fire; first victim identified
The death toll from last week's massive fire in Old Montreal has risen to four, Montreal police confirmed. Julien Levesque, a police spokesperson, said Wednesday evening that two more bodies were retrieved from the historic building that went up in flames last Thursday.
-
School board welcomes Quebec probe into sexual abuse
At least one school board is welcoming news of an investigation into allegations of sexual violence at schools.
-
Plante says Quebec budget ignores Montreal's housing needs
The mayor of Montreal says she only had two requests of the Quebec government and one of them was ignored. Despite new buildings going up in Montreal, Mayor Valerie Plante says it's harder than ever for some people to find a place to live.
Atlantic
-
Transportation Safety Board report on sinking cites lax federal rules on stability
A Transportation Safety Board of Canada report has linked the fatal sinking of a Nova Scotia scallop dragger in 2020 to years of federal inaction on the imposition of stricter stability standards for fishing vessels.
-
Nova Scotia Teachers' Union calls for government action on school violence
Students at a Halifax-area school where two staff members were stabbed Monday returned to class Wednesday afternoon.
-
Weather statements issued in the Maritimes ahead of snow Thursday
Environment Canada has issued special weather statements in the Maritimes ahead of a spring mix of snow and rain arriving Thursday.
Winnipeg
-
More nurses resign from sexual assault program at HSC
A day after four nurses resigned from a department at the Health Sciences Centre, more have followed suit.
-
Major risk of flooding on Red River this spring, predicts Manitoba government
There is a major risk of flooding on the Red River this spring, according to Manitoba’s Hydrologic Forecast Centre
-
Upgrading Safe Third Country Agreement about reassuring Canadians: PM Trudeau
Prime Minister Justin Trudeau says he feels it is his role to see the Safe Third Country Agreement upgraded, in order to make sure Canadians can continue to have confidence in Canada's immigration system.
Calgary
-
Battle between UCP, NDP too close to call as provincial election inches closer: ThinkHQ
A new political poll surveying Albertans ahead of May's provincial election shows a deep divide within the province, with the governing United Conservative Party and Alberta's New Democrats fighting neck and neck for support.
-
Ashley Ryan, wife of fallen EPS officer, drops puck at charity game for mental health
Wearing her husband's police jacket, Ashley Ryan walked to centre ice at a charity hockey game in Spruce Grove, Alta., Wednesday night. She, a paramedic, then dropped the puck on the matchup that Brett was planning to referee.
-
Only 27 per cent of Alberta knee replacement surgeries were done on time in 2022: CIHI
If you were an Albertan waiting for a knee replacement in 2022 and you're still waiting, you're not alone.
Edmonton
-
Ashley Ryan, wife of fallen EPS officer, drops puck at charity game for mental health
Wearing her husband's police jacket, Ashley Ryan walked to centre ice at a charity hockey game in Spruce Grove, Alta., Wednesday night. She, a paramedic, then dropped the puck on the matchup that Brett was planning to referee.
-
'We are a natural gas province': Smith says Alberta needs power plants, not wind and solar
Alberta's premier assured a ballroom of rural leaders Wednesday that she does not want to see the province move away from electricity generated from fossil fuels, while complaining about solar panels covering farm land.
-
EPS announces death of constable
The Edmonton Police Service announced the death of an officer on Tuesday.
Vancouver
-
Sellers targeted B.C. minors via Snapchat to sell nicotine and THC vaping products, police say
Police on Vancouver Island have busted a vaping operation where nicotine- and THC-filled e-cigarettes were sold to youth at middle and high schools.
-
Poisoning suspected in deaths of 2 dogs in B.C. community, RCMP say
Dog owners in Trail, B.C., are being urged to keep their pets inside as Mounties investigate the deaths of two family dogs believed to have been poisoned with strychnine.
-
Vanier Park tent encampment residents refuse to leave
Residents of a tent encampment on Vancouver’s west side are defying orders to leave, despite being given 24 hours' notice to vacate the area.