'Double dipping in loss': Shoplifting on the rise in Waterloo region
Shoplifting appears to be on the rise in Waterloo region, according to Waterloo regional police and staff at a local grocery store, and inflation could be partly to blame.
Staff at the Upper Village Market in Kitchener said by the time they catch shoplifters on their security cameras, it’s often too late.
“What can I do? I try to stop them and it doesn't work out. I run behind him, it doesn't work out,” admitted Rakesh Patel, the store’s director.
Patel said it may have something to do with product prices rising due to inflation, leaving some customers frustrated.
“People don't have that much money in their pocket, especially kids,” Patel said.
In 2022 he lost a few thousand dollars’ worth of merchandise because of shoplifting, and one incident sticks out in his mind.
“Last year we had a bad experience. We sell fireworks here. One kid ran… [with a] $300 box,” Patel said. “So that kind of stuff I'm seeing for the first time in seven years.”
The security cameras at Upper Village Market. (CTV News/Spencer Turcotte)
Waterloo regional police provided CTV News with data from the last few years. The data shows shoplifting cases have climbed every year since 2020. In 2020 there were 2,177 cases of shoplifting thefts under $5,000. In 2021, cases went up by just over a hundred. In 2022 the number of cases jumped by more than a thousand compared to the year before.
Patel said the numbers reported to police in Waterloo region may be even higher because he said it is not always worth the hassle of reporting minor thefts.
He admits he doesn’t call the cops and admitted the same goes for trying to get the money back through insurance.
“The problem is when you call insurance companies they say 'oh you put [in] a claim, we'll increase your premium by 20 per cent,'” Patel said. “So it’s a double dipping in loss.”
So while the price for just about everything has gone up – it’s clear some aren’t paying at all. Which means retailers are the ones on the hook.
CTVNews.ca Top Stories
Ottawa board of health member sees outpouring of support after body-shaming message
A member of the city of Ottawa's board of health is speaking out about body shaming after receiving a letter that said she shouldn't serve on the board because of her weight.

'Targeted inflation relief' coming in 2023 federal budget, Freeland says
The coming 2023 federal budget will 'exercise fiscal restraint' while also making 'significant' investments in health and building Canada's clean economy, Deputy Prime Minister and Finance Minister Chrystia Freeland said Monday.
2 staff members, student suspect injured in stabbing at Halifax-area high school
Two staff members and a student -- who is also the suspect -- have been injured in a stabbing at a high school in Bedford, N.S., according to the Halifax Regional Centre for Education (HRCE).
BREAKING | 1 dead after triple shooting at Fairview Mall parking lot in Toronto
One person is dead and two others are injured following a shooting in the parking lot of Fairview Mall in Toronto on Monday afternoon.
'Absolutely disgusting': B.C. councillor speaks out after Sikh international student swarmed, beaten
An international student was swarmed and beaten by a group of people who ripped off his turban and dragged him across the sidewalk by his hair in Kelowna, B.C., Friday evening, according to a local politician.
Unanswered questions: Montreal mayor calls for meeting with Airbnb after fatal fire
Mayor Valerie Plante said Monday she requested a meeting with an Airbnb executive after a building in Old Montreal — a short-term rental hot spot — was destroyed by a fire that has left six people missing.
W5 Investigates | How did a healthy teen die at a minor hockey camp?
The parents of young Ontario hockey player Ben Teague have been searching for answers since he died while at a team retreat in 2019. The mystery about what happened and the code of silence in hockey culture is explored in CTV W5's 'What Happened to Ben,' on CTVNews.ca and W5's official YouTube channel.
Safety steps Airbnb renters can take -- and measures that operators must
A deadly fire that swept through a building in Old Montreal on Thursday where several apartments were being used as Airbnb units is raising safety concerns about short-term rental properties. Here are several steps guests can take to protect themselves.
Patients seeking PRP therapy for COVID-related hair loss, but does it work?
Experts say a growing number of people are seeking out platelet-rich plasma therapy to treat COVID-19-related hair loss. But how well does the treatment actually work?